Arris
Arris Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Arris has 1.7 star rating based on 47 customer reviews. Consumers are mostly dissatisfied.
20% of users would likely recommend Arris to a friend or colleague.
- Rating Distribution
Pros: Good modem, Needed for replacement, Went out.
Cons: Customer support, No help no customer service support when you call, False advertising cant actually get gigabit internet speeds.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Arris has 1.7 star rating based on 47 customer reviews. Consumers are mostly dissatisfied.
20% of users would likely recommend Arris to a friend or colleague.
- Rating Distribution
Pros: Good modem, Needed for replacement, Went out.
Cons: Customer support, No help no customer service support when you call, False advertising cant actually get gigabit internet speeds.Recent recommendations regarding this business are as follows: "Make sure mac # on modem is correct.", "Do not Buy Arris Modems!", "Do not purchase from this company.", "DO NOT BUY ARRIS", "DON'T BUY FROM ARRIS - they don't support their products. If you have over 200 customers in one area unable to access internet because of a malfunctioning modem, they should do something".
Most users ask Arris for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Arris modem switched out. Cant connect to Apps on tv or add another laptop on account..
User's recommendation: Make sure mac # on modem is correct.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pattaya, Chon Buri ProvinceWorst customer service ever
- Worst customer service
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Santa Clara, CaliforniaResolved: Network
- Great router
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Portland, TennesseeI want to speak to a live person!!!! OMG
Trying to get help sucks!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo answer at customer service no
Preferred solution: Password
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerARRIs surfboard CM8200 IS UNUSABLE!!! DO NOT WASTE YOUR MONEY!
- Fast and efficient service when the modem worked quick delivery
- Modem worked less than 30 days and no refund or warranty honored
Preferred solution: Full refund
User's recommendation: DON'T BUY FROM ARRIS - they don't support their products. If you have over 200 customers in one area unable to access internet because of a malfunctioning modem, they should do something
No worky
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sicklerville, New JerseyOutdated Modem
User's recommendation: Do not Buy Arris Modems!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Vineland, New JerseyClothing is cheaply made and now I don’t have any information the send back for a refund. Never see advertisements since I purchased.
User's recommendation: Do not purchase from this company.
Technical support
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefective
- There cheap
- Break easy
Preferred solution: Full refund
User's recommendation: Don't bother
HORRIBLE CUSTOMER SERVICE!.
- Alot
Preferred solution: just help me with my current router, to see why it is not picking up my wifi extender
User's recommendation: DO NOT BUY ARRIS
Thieves!
- Cheap crap
- Bad crap
Customer Service
User's recommendation: Read reviews and believe them!!!
No tracking number, a month later, they still hadn’t shipped!
User's recommendation: Make sure to use PayPal only, do not give this company your credit card number
About
,
Arris is an industry leading player specializing in broadband technology, IP, and video production. Arris collaborates with customers coming from different business domains offering plenty of state of the art solutions to embrace the challenges the digital world holds today. The company has a global team of more than 6000 industry experts that create opportunities for customers to succeed and flourish their business across the borders. At Arris, potential clients can opt for a number of solutions including nDVR, IP Video, Wi Fi, UltraHD TV as well as DOCSIS and CCAP to break the Gigabit barrier.
Arris is ranked 277 out of 898 in Gadgets and Accessories category
Brands Related to Arris
Companies Similar to Arris
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.